Privacy Policy

Who are we?

Pack International

Belgium
Catharinadreef 54
2970 Schilde
T +32 3 644 39 66

Netherlands
PO Box 224
5260 AE Vught
T +31 85 489 66 95
M +32 476 56 76 57

What data do we collect from you and why?

Contact information

When you fill out the contact form on our website, we store the information you provide. We securely store your first name, last name, phone number, email address, message, IP address, and the time of sending. This is necessary to communicate with you correctly.

When you download an e-book or file, we store your email address and name, with your consent. We need this information to send you the downloads.

When you subscribe to our newsletter, we store your name and email address. We need this information to send you our newsletters and keep you informed about our activities and services.

When you become a customer of Pack International, we store some additional information about you, such as your company name, address details, and billing information.

Your data is securely stored in our email management system, Mautic, and our customer relationship management system, Vtiger. These partners are also GDPR compliant.

What do we use your data for?

The personal data you provide will be used for the following purposes: customer management, sending newsletters, keeping you informed of our activities, and advertising and marketing purposes. We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.

Who do we share your data with?

Only Pack International uses your data. We do NOT share your data with third parties.

How long do we retain your data?

Pack International stores your personal data for up to 1 month after you unsubscribe from our newsletter.

How do we protect your data?

We make every effort to take all reasonable and appropriate steps to protect the personal information we hold from misuse, loss, or unauthorized access. We do this through a range of appropriate technical and organizational measures. These also include measures to handle suspected data breaches.

If you suspect any misuse, loss, or unauthorized access to your personal information, please let us know immediately at info@packinternational.eu.

What rights do you have?

As a user, you also have several rights relating to your personal data. If you wish to exercise any of these rights, please contact Pack International directly by sending an email to info@packinternational.eu.

Right of access and correction

You have the right to review all personal data we collect from you. You can have any incorrect or incomplete data changed or deleted.

Right to transfer

You have the right to request the data we hold about you from us, so that you can pass the data on to another company that offers a similar service without any problems.

Right to be forgotten

A visitor has the right to have his data deleted from our databases.

Right to lodge a complaint

If you believe that we have processed your data unlawfully, you have the right to lodge a complaint with the Privacy Commission.

Right to withdraw consent

Any user or visitor whose personal data is collected has the right to object to the processing of that data.

Right to restriction of processing

You have the right to (temporarily) stop the processing of your personal data.

Cookies

What are cookies used for?

Pack International uses cookies to:

• improve the use and functionality of the website;
• analyze how users use the website and to compile statistics;
• show users personalized information and advertisements.

What types of cookies do we use?

Essential cookies enable users to navigate around a website and use its features.

Performance cookies collect data about website usage, such as the number of visitors, the browsers used, and the time visitors spend on a webpage. We use Google Analytics to collect anonymous data about the use of our website and to compile visitor statistics (more information about how Google uses data can be found at Google's privacy policy).

Functional cookies increase the user-friendliness of a website by remembering your choices (e.g. language preferences, region, login).

How can you manage your cookies?

Most web browsers will accept cookies, but if you'd prefer that we not collect data in this way, you can choose to accept all cookies, some cookies, or reject all cookies within your browser's privacy settings. Rejecting all cookies, however, means you may not be able to take full advantage of all our website's features. Each browser is different, so check your browser's "Help" menu to learn how to change your cookie preferences.

For general information about cookies, including how to disable them, please visit aboutcookies.org. You'll also find details on how to delete cookies from your computer there.

Changes

Pack International reserves the right to amend this privacy statement as needed. This privacy policy was last amended on March 24, 2020.

Last updated: March 24, 2020